• RSF soft required Outbound Call Center Agents with good communication skills for UK Shift SEO campaign. Fresher and Students with the English language and excellent communication skills can also apply.

Shift timings 2 pm to 11 pm

Call Center Executive Job Responsibilities and Duties:

• Answer incoming calls and respond to customer’s emails

• CSR must have good Management and can resolve customer complaints

• Tele Sales Representatives sell products and place customer orders in the computer system

• Customer Services Executives Identify and escalate issues to supervisors

• Provide product and service information to customers

• Research required information using available resources

• Research, identify and resolve customer complaints using applicable software

• Process orders, forms, and application

• Route calls to appropriate resources

• Document all call information according to standard operating procedures

• CSO Recognize, document, and alert the management team of trends in customer calls

• Other duties assigned as call center representative • Call Center Executive Follow up customer calls where necessary

• Call Center Agent Can Upsell products and services

• TSR Agents Complete call logs and reports

• Other duties as assigned Call Center Executive Qualifications and Skills

• High school diploma or equivalent

• Proficient in relevant computer applications

UK Shift timings 2 pm to 11 pm