Email & Chat Support Executive

Brief description of the job:

• Timely preparation of rates and quotes for customers and overseas agents.


• Collaborate and build relationships with customers to strengthen service competitiveness


• Chat response to customers


• Email coordination with customers


• Communicate timely correspondence back to customers, track and resolving any issues regarding product.

Timings: 9 hours shift

 Requirements (Education):

O-Level / A-Level / Intermediate / Bachelor

• Skills & Abilities:

Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

• Ability to work in a blended operations and customer development role

• Self-motivated, assertive, and respond to brand metrics.

• Manages complex transactional or emotional customer situations promptly and professionally.

• Ability to multi-task in a fast-paced environment with rapidly changing priorities

• Contributes to building a positive team spirit and puts success of team above their own interests.

• If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

• Perks: Medical Insurance, Permanent Employment Status,  Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

• Salary: upto Rs. 40,000