Razaand Fahad Associates is looking for a professional & confident Customer Relation Officer (FEMALE).
Candidate should possess excellent communication skills & Written), be an active listener with a professional telephonic voice.She must be fluent in English language in order to provide quality customer service.
Key Responsibilities:
Responding promptly to customers on Company`s live chat, calls & on social media Analyze & filter the customer information & forward the customer query to the relevant sales consultant Engage in active listening with callers, confirming or clarifying information and diffusing angry clients as needed
Ability to multi task, prioritize & manage time effectively
Key Requirements:Education:Bachelors` from a well reputed Institute Skills:
Strong Communication, Time management, Multitasking,
Fluent in English Language & Written) & Excellent customer service
Experience:Minimum 1 to 3 years in customer services