:

• Minimum 1 year experience as a Final Expense Closer (U.S. campaign)

• Excellent English communication skills

• Confident in handling objections and call-based retention scenarios

• Comfortable working night hours (U.S. shift)

• Strong work ethic and discipline

:

• Contact existing policyholders to ensure smooth continuation of services

• Identify potential cancellations and use proven retention strategies to prevent churn

• Provide updates, solutions, and reassurance to maintain customer trust

• Collaborate with the sales/closing team to improve overall retention